 IX Web Hosting Review
General Impression
IX Web Hosting, which was launched
in 1999, recently made a remarkable
appearance with the opening of their
new data center located in
Hopkinsville, KY. With a
professional website and very
competitive hosting plans, IX has
managed to be added to our list of
top hosting companies. As the months
passed by, IX WebHosting
continuously improved its
performance in both reliability and
customer service, resulting in
extremely quick loading websites and
high customer satisfaction and
consequently mastered to be rated by
our review team.
Reliability
Our experience with IX Web Hosting
has been that IX hosting has very
few server outages. It would be a
lie to say IX hosting never has
server outages but we can
confidently say that the uptime
track record for IX hosting is
impressive.
Inevitably, downtime happens with
most hosting companies. The question
not if a company experiences server
downtime the question is when it
happens, how quickly does your
hosting company resolve the problem.
Quick problem resolution is a must,
so your site will be back online in
no time.
Our overall reliability experience
with IX Web Hosting is positive. The
company claims (as to most hosting
companies) to provide 99.9% uptime
for all hosted accounts and they
have a guarantee on their website to
support this claim.
Price & Cost Effectiveness
IX Web Hosting's plans truly provide
an excellent value. Regardless of
your needs, IX web hosting plans
allow you to save money right away -
but the savings are even greater if
you need to host many domain names.
Their billing cycles run from
quarterly, semi-annual to annual and
2-year billing cycles, the choice is
yours on most plans. The longer the
billing cycle, the higher the
discount they provide.
Customer Service
The customer service at
IX web
hosting is superb. We've seen more
responsive and technically savvy
support staff. We were thoroughly
impressed by the technical skills of
the IX Web Hosting customer care
team.
Regardless of the problem, IX
hosting was resolved within 24
hours: CGI scripts with programming
errors, PASV FTP issues, ASP ODBC
database connectivity, MSSQL
Enterprise Manager troubles, PHP
coding issues, domain-lock and
expiration tricks. When it comes to
technical and customer service IX
web hosting has what it takes.
The support provided can be rated as
above excellent, especially the 24 /
7 LIVE CHAT feature. A total of 450
support requests were submitted by a
testing team in past several months,
and on 400 requests the response
immediately solved the issue. And
unlike other hosts that claim to
provide 24/7 chat support, we have
found that IX Web Hosting truly
provides 24 / 7 chat service.
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HOSTING PLANS |
PRICE |
HIGHLIGHTS AND FEATURES |
WEBSITE |
Expert
Plan
|
Monthly
- $3.95
Setup
- FREE
|
 2
Domains
100
GB Web Space
1
Free Domain Reg
1,000
GB Data Transfer
100
Sub Domains
Linux,
Windows, MAC OS Compatible
Provide
Linux or Windows Platforms
more
details...
|
Visit
Site
|
Business
Plus
|
Monthly
- $6.45
Setup
- FREE
|
8
Domains
300
GB Web Space
3
Free Domain Reg
1,500
GB Data Transfer
300
Sub Domains
Linux,
Windows, MAC OS Compatible
Provide
Linux or Windows Platforms
more
details...
|
Visit
Site
|
Unlimited
Pro
|
Monthly
- $12.95
Setup
- FREE
|
16
Domains
Unlimited
Space
5
Free Domain Reg
2000
GB Data Transfer
Unlimited
Sub Domains
Linux,
Windows, MAC OS Compatible
Provide
Linux or Windows Platforms
more
details...
|
Visit
Site
|
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Map
