Price
Inbox offers a very competitive price when compared with
other ISPs on the market today. With included features like
their pop-up blocker and virus protector, $9.95/month is a
very reasonable price. Although they only have one package,
there’s really no need to look anywhere else when you get 10
e-mail addresses with 2GB of storage.
Trial Period
There is no trial period at Inbox to speak of.
Setup
The setup process at Inbox is extremely easy. You don’t have
to be technically savvy in order to enjoy high-speed
internet. All you have to do is download the software to
your home computer and find an access number in your area.
Access Numbers
Inbox.com has thousands of access numbers across the U.S. at
their disposal. All you have to do is go to their site and
input your area code and the state you’re from, and it will
show you the numbers available in your area.
Tech Support
Inbox has several different ways in which you can
gain assistance if any sort of problem should arise. First,
you can fill out a support ticket that will be sent to the
support team and they will deal with it. Or, you could do it
the old fashioned way and send a letter to their mailing
address available on their website. Plus, they also have an
extensive FAQ on their website as well. If you really need
to talk to someone, however, you can call their phone line.
There is no charge for calls regarding sign-up, installation
issues and billing. All other technical calls are $1.99 per
minute. A $1.50 processing fee is assessed to Electronic
Funds Transfer option.
Computer Skills Required
With Inbox.com, there is no real need for you to be a
technical wizard when you install this ISP. All you have to
do is follow their straightforward directions, and you will
be off and running before you know it.
Email Addresses
Inbox provides you with 10 e-mail addresses to use
with their services. That's a great advantage since most
internet providers only supply you with 1-2 accounts. With
Inbox, you have enough e-mails for the whole family, and
then some.
Cancellation
At Inbox, there are no contracts that don't allow you
to cancel your account at any time. In fact, if you're not
satisfied with their service within the first 30 days,
they'll give you your money back through their guarantee.
ISP Plans
Inbox.com HiSpeed: $9.95/month
Speed: 5X Accelerated
Hours: Unlimited
Features: Spam and virus protector, pop-up
blocker, 2GB storage, internet call waiting.
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