Do you only build new websites?
We can work with both new and existing WordPress websites. We enjoy the challenge of a website makeover, re-designing your content into a successful and high converting place to visit that is easy for your customers to use.
Do you offer other services besides web design?
Yes, we offer additional marketing and design services like graphic design, logo design, copywriting, search engine optimization, and pay-per-click advertising. These are optional services that are not required to create and maintain a website. If interested, Contact us for more info.
How long will it take to build my website?
The answer to this lies solely in how quickly decisions can be made and content supplied. On average we like to complete all our projects within 4 weeks whenever possible. This allows weekly slots for set-up and installation, configuration and content, testing and tweaking and lastly the launch phase.
Will my website be mobile friendly?
Yes, we only use WordPress themes that are responsive and adapt to portable devices. Responsive Web Design (RWD) ensures optimal viewing across a wide range of devices including SmartPhones, Tablets, Laptops and Desktop computers. This saves you development time, as well as reduces ongoing maintenance costs.
What are your payment terms?
If you approve our quote and choose to work with us to create your WordPress website, our payment terms are 50% deposit with the balance due 4 weeks later or upon delivery of the website if sooner. If the project runs on longer than 4 weeks we invoice monthly on 21st. All invoices are payable within 7 days?
What forms of payments do you accept?
We accept Visa, Mastercard, Discover and American Express for month-to-month services. If you’re pre-paying for a full year, we also offer check payments.
Is there a discount for paying yearly?
Yes, we offer a 10% discount on any website package with a full year pre-payment via check.
What else do I need to get started?
You will need a domain name and a hosting plan. If you do not already have these we can help.
Are the rates I’m seeing introductory offers?
Nope! In fact, we guarantee the rate you start off with will stay the same for a minimum of three years. The rates you see above are exactly what you pay unless you’re interested in an optional service like logo design or advertising.
Is there a warranty included?
Yes, we offer a lifetime warranty. As long as your site is hosted with us, we’ll keep it running to the same specification as the day it launched for no additional fee.
Will there be other fees involved?
Nope! Our packages include everything you need to design, build, launch, run and maintain a website on the Internet. However, we do offer additional marketing and design services available at affordable rates.
Is there a contract involved?
All packages require a one-year term but you’re protected by our 30-day free trial. If you’re not happy with our service within the first 30 days, we’ll terminate your contract and you pay nothing.
Is there a guarantee?
Due to the intangible nature of our work, we cannot guarantee sales, or that your website will be any success at all. That comes down to how you drive traffic and visitors to your website.
What we can do is optimize your website to the best of our abilities and skill, to convert that traffic into sales.
We guarantee that we will work with you until you are happy with your website and we guarantee 99.9% uptime if hosted with us.
If you are still unsure about any of our services, why not read what our clients are saying about us.